Welcome to the homepage of Woad Industries Inc.
We provide multiple levels of Technical Support, from basic desktop services to Data Center operational support (hosting currently not provided).
Our technicians are able to provide onsite support to the greater Western New York area if needed, however most calls can be completed remotely.
Remote support saves time and money!
Using the latest secure encryption technologies, you have the option to allow us to remotely log into your PC (broadband connection required) and see the problem first hand.
It's like having a technician arrive at your desk in about 2 minutes - regardless of location.
No more wasting time, trying to explain over the phone what is on your screen!
No more waiting... for a technician to arrive!
Instead, valuable time is spent getting to the root of the problem in a quick and efficient manner.
Remote support also allows you to *watch (if you wish) the technician find the cause of the issue, and more importantly how it's fixed. This is very hard to achieve with simply a phone call, and helps avoid repeat issues in the future.
*"Give a person a fish and they will eat for a day, teach them to fish and they will eat for a lifetime"
Once the call is complete, or any time at your discretion, the remote session is ended and the technician is no longer able to access your machine. It's impossible for us to access your machine unless you initiate another session.
The important thing to remember is that you keep control. It's no different than asking a technician to stop back later due to an important meeting, or appointment that suddenly must begin.
Please click the Contact tab above to request your FREE preliminary phone or email consultation. We will then determine the best course of action to arrive at our results-driven, guaranteed work.
Don't waste your time on "geeks or nerds" that provide a *lacking service.
*lacking professionalism
*lacking experience
You deserve the best, which is precisely what we provide.